| Changes | If you want to make changes to your reservation, you must do so through the portal where you booked. |
| ID cards | For legal reasons, we require an official identification document (passport or identity card) at check-in |
| Contact | For all questions: info@hotel-selva-arenal.es |
| Arrival | There are taxis and transfer shuttles at the airport 24 hours a day. A taxi costs around €20 to the hotel, a transfer shuttle usually starts at around €50 and is advisable for groups of 10 or more people.
There are many "pirate taxis" at the airport that offer themselves as "official transfers". We do not recommend using these as there is often unclear insurance coverage and disputes about the price after the journey.
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| Taxi | Since there are unfortunately often problems with taxi billing, pay attention to the set fare and the surcharge ("Suplemento"). You can find the current taxi fare at the link. From the airport to the hotel, it costs approximately €20-24, and from the Mega Park to the hotel, less than €14. Tarifa |
| Bus | There is a bus that runs regularly between the airport and Arenal, it costs €4 per person (stop 888 or 889) Bus schedule |
| Info | Hotel Selva Arenal - Calle Girona 17 - 07600 S'Arenal |
| reception | 24/7 - The reception is open 24 hours a day |
| Checkin | Check-in is possible at any time, rooms are available from 3:00 p.m., luggage can be locked on site |
| payment | For on-site payment we accept Visa, Mastercard, AMEX, EC/debit cards and cash |
| the park | On the street in front of the hotel or in two nearby parking zonesParking 1Parking 2 |
| Rooms | All rooms have a hairdryer, shampoo, and air conditioning. Irons can be borrowed from reception. Towels are changed daily; please help us by leaving them in your room and not using them for shoes, makeup, or other items. Beach towels can be requested at reception (subject to availability). |
| Breakfast | Breakfast is not included in your rate, but you can book it on site for €6 per person - Times: 8:00 > 10:30 |
| opening hours | Breakfast: 8:00 > 10:30, Pool: 9:00 > 21:00, Bar: 8:00 > 24:00 |
| Free shuttle | Wednesday - Sunday, 10:00 - 18:00 Shuttle Fahrplan |
| Dinner | There are various grills & restaurants around the hotel, examples:Antalya KebabJardin TorreroRestaurante Sol |
| Car rental | There are two car rental companies in the areaAuto JucarValls Rent a Car & Scooter |
| night rest | 23:00 > 07:00 |
| Checkout | 12:00 - A late checkout is unfortunately not possible due to the high booking rate, please ask at the reception when checking in |
| Late flight | If you have a late flight, you are welcome to leave your luggage here and of course spend the day at the pool or the bar |
| Transfer | If you would like a taxi transfer, we recommend that you reserve it in advance. We can do this for you at reception.
During high season and on busy arrival/departure days, you can unfortunately expect significant delays with taxis (up to an hour!).
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| Bus | There is a bus that runs regularly between the airport and Arenal, it costs €4 per person (stop 888 or 889) Bus schedule |